Privacy Policy
Privacy Policy for Custom Junction
1. Introduction
Welcome to Custom Junction ("we," "our," "us"). At Custom Junction, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you use our website and services. By accessing our website and placing an order, you agree to the terms outlined in this policy.
2. Information We Collect
We collect information to fulfill your custom orders, improve our services, and provide you with a personalized shopping experience. The types of information we collect include:
A. Personal Information
Name
Email Address
Phone Number
Shipping and Billing Address
B. Order Details
Product preferences (size, color, design specifications)
Uploaded files/images (custom designs, photos for printed products)
Order history and preferences
C. Payment Information
Credit/debit card details (handled securely through third-party payment processors)
PayPal or other payment method details
Note: We do not store your complete payment information. Transactions are processed securely through trusted payment gateways.
D. Technical Information
IP address
Browser type and version
Device type and operating system
Cookies and usage data (for website performance analysis and marketing)
3. How We Use Your Information
We use your personal data for various purposes, including:
A. Order Fulfillment
Processing and delivering your orders
Customizing products as per your requests
Sending order updates and confirmations
B. Customer Support
Responding to your inquiries and requests
Providing customer care and troubleshooting
C. Marketing and Promotions
Sending promotional emails, special offers, and newsletters (with your consent)
Personalizing your experience based on your order history and preferences
D. Website Improvement
Analyzing usage data to enhance user experience
Improving our website's design, features, and functionality
4. Sharing Your Information
We respect your privacy and do not sell your personal information. However, we may share your data with the following:
A. Service Providers
Shipping Partners: To deliver your orders to your specified address
Payment Processors: To securely process your transactions
Customer Support Tools: To handle inquiries and resolve issues
B. Legal Requirements
We may disclose your information if required by law, court orders, or governmental regulations.
5. Data Security
We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
SSL Encryption: Ensuring secure data transmission
Secure Payment Gateways: Using trusted third-party payment processors
Regular Security Audits: Conducting periodic checks to maintain data safety
6. Your Rights and Choices
You have the right to:
Access Your Data: Request a copy of the personal information we hold about you
Update Your Information: Correct any inaccuracies in your personal data
Opt-Out of Marketing: Unsubscribe from promotional emails by clicking the "unsubscribe" link or contacting us directly
Delete Your Data: Request the deletion of your personal information from our records, subject to legal and business requirements
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to:
Enhance your browsing experience
Remember your preferences and previous orders
Analyze website traffic and user behavior
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
8. Third-Party Links
Our website may contain links to third-party sites, including social media platforms and external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before sharing your data.
9. Children’s Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting the new policy on our website with the effective date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: